It doesn’t matter what kind of phone you have or how much you paid for it, sooner or later it’s going to freeze up, usually at a most inconvenient time. When your iPhone does this, it’s not panic time. We’re going to give you a few tips to help you fix the problem.
There are several reasons why you suddenly have an unresponsive iPhone. It may just need to be restarted or it may be running out of storage space and needs more to run your chosen apps. You may have downloaded an app that isn’t quite compatible with your IOS system, especially if your system is outdated. A phone with an outdated IOS system will eventually have a few problems with time. Even a low battery can sometimes cause unexpected problems like freezing.
Tip #1 – Force restart your iPhone.
This will usually clear out errors without your losing anything as far as data or apps. For an iPhone 8 or later, quickly press and release the volume up button, then do the same with the volume down button. Then press and hold the side button, releasing it when the Apple logo shows up.
For an iPhone 7 or 7 Plus, hold down the volume down and side buttons, releasing them once you see the logo.
For an iPhone 6 or earlier, press and hold either the home and side buttons or home and top buttons until the logo appears, then let go.
Tip #2 – Charge your phone.
This actually can solve some freezing problems.
Tip #3 – Free some space.
If you’ve seen a message that your storage is getting full, go to Settings, General, iPhone Storage. You’ll see a list of suggestions to create more space, such as unused apps or optimizing photos. Tap the ones you want to delete or delete data from and you’ll see instructions on what to do.
Tip #4 – Delete problem apps.
If your iPhone freezes more when using a certain app, it would be best to dump it. It may not be really compatible with your IOS system or it could just have some bugs. Either way, press and hold the app icon, then select Remove App – Delete App, then Delete to confirm.
Tip #5 – Update your IOS.
A freezing IOS may just be out of date. It’s probably telling you it’s time to bite the bullet and update.
If your computer is a PC or is running macOS Mojave 10.14 or earlier, open iTunes, then connect your phone to the computer. Click on the iPhone icon, then click Summary, then Update. If you’re running Catalina 10.15 or newer, use the Finder. Connect your phone, click on your phone under Locations, go to either General or Settings, then Check for Update. If you see one, select Download and Update. You may need your passcode to start the update.
Tip #6 – Do a factory reset.
If all these don’t solve the problem, you may have to get a bit drastic and do a factory reset. You should regularly backup your iPhone just in case this becomes necessary at some point. This is the last resort, as it will wipe all the data from your phone and return it to the condition it was when you bought it.
Sign out of all accounts, including your phone. Open Settings, then go to General, then Reset. Press Erase All Content and Settings. You may need your Apple ID or passcode to do this. Then choose Erase iPhone. This may take a few minutes and the phone will go dark but will turn on again once it’s done. Then you restore your data from your backup.
A frozen iPhone happens to us all at some time. Just try these tips in order, and you should get your iPhone behaving again. If it keeps happening, you may need some professional help if you can’t figure out the reason. Just keep backing up your iPhone regularly and you won’t have to panic if your iPhone freezes.
If you are having problems with your iPhone, you can contact us immediately and get technical support. iFone Repair is always there to help you with your electronic device problems. Also, for scheduling your repair you may book an appointment at your convenience.